COVID-19 OPERATING UPDATE
Severn Timber Mart and Home and Cottage Interiors COVID-19
Business Update April 11 2020
Thank you to all of our customers for your patience
After a few weeks under our belts of the new normal for a bit –
there are some updates and information that I would like to bring
forth
Orders need to be called into the store in advance…705-686-7302 text
705-817-5351 or email info@severntimbermart.ca Allow 1-2 hours for
lumber pick ups and half an hour for hardware pick ups. We have two
gates you can pick up at gate 1 is for hardware (closest to boat
warehouse) and gate 2 is for lumber and all other yard items
(closest to Foodland)
For our Home and Cottage store call 705-686-3082
Our phone lines have been jammed up and busy – please leave a
message and we will call you back ensure to leave your name and
number clearly and in detail probably best to repeat the number
twice.
Material selection – unfortunately if you want to pick out your
material you cannot do it as we are only allowing people to the
gate. This is our curbside as the Ontario Government has directed.
You will have to put faith in our people to select - we are doing
the best we can but are very busy. If you are not happy with what
you have received or have extra material unfortunately you will need
to wait to do returns after the restrictions are over. We cannot
pick lengths of siding or pine boards – it is all random length – we
can look but we cannot promise – if its not there we can only sell
you lineal footage.
We don’t have detailed websites on materials however please check
links and facebook pages for updates – as well at the Home and
Cottage Matt has put out paint and flooring samples as well as what
we have available in patio sets and lawn furniture and décor.
Due to staff shortages our hours are now:
Home and
Cottage Monday – Saturday 8:00-5:00
Closed Sunday
Thank you for your continued business and please stay safe and keep
your social distance Heather
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